Buy with Confidence
We work very hard to ensure that we offer the absolute best prices online and that your shopping experience at WinecoolerMart is truly worry-free. That’s why we are offering this Price Match Guarantee. If you find another online store that offers a lower delivered price than our prices 14 days of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well. We can’t guarantee that we can meet or beat every price but we will certainly do the best we can.
How does the Price Match Guarantee Work?
In order to request a Price Match:
- Purchase the product at any time.
- Find a lower advertised price for the same item (same brand and model number) by a competitor site within 14 days after the date of your purchase from WinecoolerMart.
- Submit your request for Price Match here.
- We will match the price subject to verification and the terms below. We will process the credit accordingly.
How to claim?
Follow the steps below to request price matching under the Price Match Guarantee:
- Collect the relevant information about the competitor site
- Email our Customer Service and provide the following information: item name, name of the competitor, price of item on the competitor site, URL link of the competitor’s website showing the price of the item.
- Please use the following link: Contact Us
Terms and Exclusions
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee.
- Bundled offers, loyalty or membership programs, promotions such as rebates and ‘buy one, get one free’ offers are not eligible.
- The item must be in stock on the competitor’s website.
- The competitor must be an online store; they may not have a retail location.
- The item must not be offered as open box or refurbished on the competitor’s website.
- Any item that is offered by WinecoolerMart or any other competitor which is subject to Minimum Advertised Pricing (MAP) is excluded from the Price Match Guarantee.
- The competitor’s advertised price which is the result of a typographical error.
- The website cannot be a discounter or auction website (i.e. eBay, Overstock, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Guarantee includes the item price and the shipping charges and it excludes sales tax.
- Only one price match per customer will be honored and only one price match per item.
- Not valid on exclusive, major-holiday sales event prices offered by WinecoolerMart or other competitors.